Wanted: Senior Customer Success Manager
We’re looking for a seasoned senior customer success manager capable of guiding new clients to success.
What will you do?
As senior customer success manager you will act as "the voice of the customer". As the main point of contact of our high profile enterprise customers, you will:
All is well, but what do we do?
We are a fast-growing recruitment technology company. We’ve created a platform that enables recruiters to make data-driven hiring decisions. By leveraging Predictive Analytics and AI, the Harver platform can predict whether or not an applicant is suitable for the job he/she is applying for and assists recruiters in selecting the right people. Be sure to check out our website for more information!
We’ve entered the market in 2015 and we now have offices in Amsterdam and New York. Over 2 million candidates flow through our system every year, and we’re signing new clients every week. Check out the client page for more information.
What do we look for?
We’re looking for a customer centric personality. You keep a cool head, even when things get hectic and get a kick out of smoothly executed processes. You have a way of dealing with deadlines, clients, and colleagues and you’re a fluent English speaker.
But what do we offer?
We offer you a full-time position in the heart of New York City (Downtown Manhattan). You’ll get to work in an internationally operating organization with colleagues and clients from all over the world. Furthermore, you will get:
(Psssssst.... You don't need to tick all the boxes to apply)
Employee screening policy Harver reserves the right to screen new employees. Depending on the specific job, the screening may consist of the following elements: the verification of references, the validation of the authenticity of identity papers and diploma's, conducting an integrity survey and requesting a Certificate of Conduct (VOG). An assessment may be part of the application procedure.