IT Support Engineer

Job description

Wanted: IT Support Engineer

Are you looking for a challenging IT role within a young, informal and dynamic company in the heart of Amsterdam? Harver offers a position as an IT Support Engineer in the Operations team!

Who are we?

Harver is a fast-growing HR Tech SaaS company. We created a platform that enables recruiters to make data-driven hiring decisions. By leveraging predictive analytics and AI, the Harver platform can predict whether or not an applicant is suitable for the job he/she is applying for and assists recruiters in selecting the right people. 

We entered the market in 2013 and we now have offices in Amsterdam and New York. Millions of candidates flow through our system every year, and we’re signing new clients weekly. As an IT Support Engineer at Harver you will support the whole organization with all matters of IT related projects and questions as a spider in the web.


What will you do? 
Reporting to the CFO, as the IT support engineer you will be:

  • Monitoring and handling Harver’s network, software, hardware and physical security
  • Troubleshooting and assisting different stakeholders as needed
  • Managing licenses and hardware in collaboration with other teams
  • Supporting our internal IT Security (ISO) Audit process 
  • Updating action lists and chasing action holders
  • Performing other ad hoc support activities 
  • Providing reports as necessary
  • Other duties as assigned


What we offer? 

We offer you a full-time position in the heart of Amsterdam. You’ll get to work in an internationally operating organization with colleagues and clients from all over the world.

Furthermore, you will get:

  •  Latest MacBook;

  •  Employee stock appreciation rights program;

  •  Personal development budget;

  •  Commuting allowance;

  •  And much more... 

Besides that, Harver is growing. Fast. We have also recently received another $15mn funding. So, if you are looking for a fast-track career, this is the moment to join.

Requirements

We are looking for the best IT support Engineer with a passion for delivering exceptional internal service experience, the ability to problem solve in critical situations, and exemplify positivity and collaboration. You are honest, act with integrity and bring a smile and a ‘can do’ attitude with you every day! 

  • Excited to work in a start-up environment;

  • Proven work experience as an IT Support Engineer or similar;

  • Hands-on experience with MAC OS environments;

  • Strong organizational skills with the ability to manage multiple projects simultaneously;

  • “Customer-oriented” attitude;

  • A team player;

  • Fluent in English (spoken and written);

  • Ability to work independently..  

  • Experience with JAMF, OKTA (or other SSO), network security and antivirus programs (desierable)

  • ISO27001 certifications (desirable)

  • OKTA, Bettercloud and GSuite knowledge (desirable)

(Psssss.... You don't have to tick all the boxes to apply)