WHO ARE WE?
Harver is a global leader in pre-employment software. We help large enterprise companies like Booking.com, Heineken, and many other Fortune 500's build better and more diverse teams. How? Our software empowers hiring teams to lean on psychologically-backed data to drive hiring decisions. Check out our custom solutions for our partners Netflix and Heineken.
In our new reality, we are spending lots of time in Zoom rooms which means we are more careful and intentional about how we connect and interact with our customers. As the leader of the EMEA Success & Delivery effort - you'll be hands on and in the weeds with your enterprise clientele. You’ll completely own customer relationships and shape Harver's impact within our partners' recruitment practices. In addition to your book of business, you’ll also lead our Amsterdam-based Customer Success, Delivery and Support teams. Your day-to-day will be spent partnering with leaders across our sales, product, technology, support and People Science teams to create the strategic roadmaps for client success. Lastly, we'll empower you to affect hyper-relevant change with your clients by sharing insights on how Harver helps with fair hiring and WFH solutions. The best part of the role? It doesn't stop at the words on this page! We encourage you to bring your unique perspective to continue to drive Harver's product & team forward. And of course, be excited to get your hands dirty.
WHAT WILL YOU DO?
Reporting to: Global VP of Delivery and Customer Success
WHAT'S IN IT FOR YOU?
An opportunity to own the Success strategy for an impressive client portfolio at a global, high-growth organization.
Employee screening policy Harver reserves the right to screen new employees. Depending on the specific job, the screening may consist of the following elements: the verification of references, the validation of the authenticity of identity papers and diploma's, conducting an integrity survey and requesting a Certificate of Conduct (VOG). An assessment may be part of the application procedure.